Terms & Conditions

Resale Of Goods

Customers shall not engage in the business of reselling goods purchased from Cost Per Copy, or remove any components from our products for resale, except with prior written authorization from Cost Per Copy


Anti Fraud Measures

Due to an increase in attempts to purchase products from us fraudulently you may be required to send us proof of identity and also proof of address.

Any information provided is immediately and permanently deleted once identity has been verified. Failure to provide information requested can result in order cancellation.

We understand and appologize for any inconvenience caused as a result of this but we have been the victim of online fraud ourselves and have to take the necessary steps to protect ourselves from this activity


Disclaimer

Printer manufacturer logos, names and model numbers are the property of their respective owners. B & C Woods Ltd Trading As Cost Per Copy claims no affiliation with any of these OEMs. Also, Cost per Copy takes no responsibility whatever for consequential damage arising from use of any of its products. Please ensure that the product you intend to purchase is in fact suitable for the printer that you intend to use it with, and please read any accompanying instructions carefully before installation.

  Retention of Title

Cost Per Copy retains title to all goods supplied to you until such time as they have been paid for in full.

  Product Description

We have made every effort to clearly identify the products on our website and in any promotional material, but Cost Per Copy doesn't accept liability for products that are accidentally described incorrectly.

 

The following terms are to be found on our site:

 

Use of the word 'Original' in the product description or elsewhere in the webshop indicates that the product described therein has been produced by the original printer manufacturer and purchased by Cost Per Copy for re-sale.

Use of the words ‘Dynamo’ or 'CostPerCopy version' in the product description or elsewhere in the webshop indicate that the product described therein has been produced by a third-party manufacturer on our behalf. .

  Page Yield

Very many of the product descriptions contain the phrases 'page yield', 'product capacity' or 'capacity of'. The page yields mentioned in these descriptions are based on the industry standard of 5% coverage (i.e. 5% of the area of the page has been printed on), in accordance with ISO/IEC 19752 testing methodology. This is how printer manufacturers describe their page yields, and we've continued to use this standard. Obviously if you're printing just one line of standard-size text per page you're very likely to exceed the stated page yield, and if you're printing an A4-sized black box you won't get the yield that's mentioned in the description. Yields vary with usage and environmental conditions. Please note, these page yields are guidelines only and should not be relied upon as 'gospel'.

 

e.g., see HP's own guidelines at http://bit.ly/1gKFdtz

 

HP claims a yield 825 pages but then issue the following disclaimer. *Tested in HP Officejet 6700 Premium e-All-in-One. Average based on ISO/IEC 24711 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of printed pages and other factors.

 

So in short, the advertised yield is subject to many factors, and accordingly, Cost Per Copy disclaims responsibility for 'originals' that don't print the number of pages that's advertised in the product description, as the OEMs themselves say that the yield is only a guideline.

 

Terms and Conditions

Returns

 

According to the EU Distance Selling Directive, the consumer is protected by a number of safeguards and entitlements. Cost Per Copy is committed to complying with this directive. With this in mind you are entitled to a sixteen-day 'cooling-off period', whereby you are entitled to return your purchase to us for any reason* within sixteen days of receipt of same, and be refunded the price that you paid, minus the shipping charge. This safeguard applies only where the products in question are unopened, unused, undamaged, and returned to us in full saleable condition. Charges for return-shipment must be borne by the purchaser. In the event that you have ordered the incorrect consumables for your machine, and opened same (outer box or inner packaging) then we cannot refund in part or full. For items ordered incorrectly, or for items that are not required any longer, Cost Per Copy reserves the right to decline to accept returns and also to levy a re-stocking fee.

 

*'Specials', once communicated by us to the client as being such and accepted by the client as such, cannot be returned to us.

 

Please note: If you've ordered an item in error and opened its packaging we cannot accept it back!

 

Guarantee

The guarantees on our various product lines are as follows:

 

Original products:

 

In the event that you've purchased a faulty original or OEM product from Cost Per Copy please contact the manufacturer directly for further instruction. Many original equipment manufacturers require that the end-user initiate such returns procedures directly with them (but we will of course honour the guarantee if the OEM suggests that course of action). The warranty period is limited to 12 months from date of invoice or beyond this point but only where the OEM specifically details this prior to purchase. Please feel free to contact us with any queries you might have.

 

Compatible products

 

In the event that your compatible purchase is faulty Cost Per Copy undertakes to replace said product or refund the product purchase price, for a period of 12 months from the date of purchase.

 

Re-manufactured products

 

In the event that your re-manufactured purchase is faulty Cost Per Copy undertakes to replace said product or refund the product purchase price, for a period of 12 months from the date of purchase.

 

In each of the cases above please contact us directly BEFORE returning goods. Shipping charges are non-refundable. The following conditions must be satisfied for a valid guarantee claim:

 

The claim must be made and requested within the guarantee period.

This may be done by email or telephone, the product must be returned to us within 5 working days of fault being discovered, the article must be packaged properly.A copy of the delivery note or invoice must accompany the returned item(s). The customer assumes responsibility for any anomalies that may arise during shipment (i.e. damaged or destroyed goods, delays etc.).

Refunds

 

Refunds will be issued in the same form as the original payment. If paid for by credit card, a credit will be issued to the original credit card number provided on that specific order. If product(s) purchased from B & C Woods Ltd should be returned for whatever reason, the customer shall return the product(s) to us under the following terms:

 

Supporting documentation

 

Customer shall return the products to Cost Per Copy, along with the original invoice or delivery note (or a copy of either). If no invoice is to hand, please include a letter specifying the problem, and including date of purchase, invoice number and customer ID (if known). Also please include your first and last name, and your phone number. This will help us expedite a solution and allow us to contact you if there are any problems or concerns regarding your return.

 

Return to Cost Per Copy

 

Before a refund and/or reshipment can be issued, the cartridges in question must be returned to Cost Per Copy. Cost Per will not be responsible for damaged parts if customer does not follow this process. Please retain shipping information including tracking numbers, until your account has been credited by Cost Per Copy or replacement product is received. Cost Per Copy cannot be held liable for any lost packages that are not given any type of tracking number or documentation. If Cost Per Copy determines that failure of the product(s) was not as a result of a defect in materials or workmanship, or if the reason for return does not involve failure, then Cost Per Copy reserves the right to charge the customer for parts and labour at Cost Per Copy current labour rate, or charge the customer a 20% restocking fee. Cost Per Copy will advise customer prior to assessing these charges.

 

If no order number, invoice number, delivery note is included, there will be a delay in the returns process. If you do not state whether you desire a refund or a replacement, a standard replacement will be issued. You will not receive a refund or reshipment if you use over 25% of the product.

 

Taxes

All products offered for sale on this site display prices both exclusive of and inclusive of VAT at the prevailing rate in Ireland.

 

Payment

 

Unless paid for via our secure online payment system, or otherwise stated, all payments shall be due in full by the end of the month stated on the invoice of purchase of goods plus 14 days. Cost Per Copy reserves the right to obtain a security interest in all products sold to the customer, and in proceeds thereof, until the customer makes full payment. A €30 collection fee will be charged for any and all dishonoured cheques.

Failure to pay for outstanding items in full by terms above will result in an additional €30 exVAT per month late payment fee to cover the cost of recovering payment and may also result in credit terms being withdrawn.

 

Prices

Cost Per Copy reserves the rights to change the prices of any or all of its products without prior notification. Please note that both ex-VAT and VAT-inclusive prices are prominently displayed beside each product's order button.

 

Delivery

 

Cost Per Copy is based in Dublin 15. Customers can collect items for free or pay a low delivery charge. We endeavour to deliver all items to you as quickly as possible however, sometimes a product may not be in stock or may need to come from overseas. We use various 3rd party couriers to deliver our products and use them in good faith, we are unable to control delivery times as couriers are 3rd party companies.

Risk of Loss

Cost Per Copy liability for delivery shall cease, and title and all risk of loss or damage to the products as a result of misuse, or damage to personal property as a result of misuse shall pass on to the customer.

 

Undelivered Products

A 15 business day waiting period is required before any product shall be resent or any order be cancelled at the discretion of Cost Per Copy, per customer request.

 

Terms of Limited Warranty

Cost Per Copy warrants to the original customer purchasing such products directly from Cost Per Copy that all such products sold will be free from defects in materials and workmanship affecting form, fit and function. Any claim alleging that any product fails to conform to the foregoing warranty may be made only by the customer who purchased such product and only while such customer owns such product. Cost Per Copy at its option, will repair, replace, or provide a credit or refund of either the original purchase price or fair market value, whichever is lower, for a product that is determined by Cost Per Copy to be defective. Cost Per Copy reserves the right to substitute functionally equivalent new or serviceable used parts. The Limited Warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature or improper installation or repairs made by anyone other than Cost Per Copy.

 

Cost Per Copy MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OTHER THAN THAT Cost Per Copy WARRANTS THAT SUCH PRODUCTS ARE SUITABLE FOR USE IN THE PARTICULAR MACHINE FOR WHICH THEY ARE DESIGNED. Any claim with respect to such products must be made 30 days from the original date of shipment from the Cost Per Copy premises and Cost Per Copy shall have no liability thereafter. All WARRANTIES cover only defects arising under normal use and do not include malfunctions or failure resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature or improper installation or repairs made by anyone other than Cost Per Copy or a Cost Per Copy authorized third-party service provider. Cost Per Copy at its discretion, will repair, replace, or provide a credit or refund of either the original purchase price or fair market value, whichever is lower, for any product covered by the foregoing warranty that is determined by Cost Per Copy to be defective. Cost Per Copy reserves the right to substitute functionally equivalent new or serviceable used parts.

 

Limitations

 

Cost Per Copy MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND Cost Per Copy DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CONFORMITY TO MODELS OR SAMPLES, OR ANY WARRANTIES OR INDEMNITIES AGAINST INTELLECTUAL PROPERTY INFRINGEMENT. IN NO EVENT SHALL Cost Per Copy BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ALL DISPUTES ARISING OUT OF OR RELATED TO THE LIMITED WARRANTIES SET FORTH HEREIN (CUSTOMER DISPUTES) SHALL BE GOVERNED BY THE LAWS OF THE REPUBLIC OF IRELAND. CLAIMS AGAINST Cost Per Copy FOR SHORTAGES SHALL BE DEEMED WAIVED IF NOT MADE WITHIN THREE (3) BUSINESS DAYS AFTER RECEIPT OF THE SHIPMENT.

 

Assignment

 

Customer may not assign its rights or obligations hereunder without the express prior written consent of Cost Per Copy

 

Entire agreement

 

These terms and conditions, including those on the face hereof, constitute the entire agreement with regard to this sale and expressly supersede and replace any prior or contemporaneous agreements, whether written or oral, relating to said sale, including any terms and conditions on any of customers documents or purchase orders. This agreement shall be binding upon the heirs, successors and assigns of the parties hereto. If any provision of this agreement shall be held to be invalid or unenforceable, the remainder of this agreement shall remain in full force and effect.

 

Governing law, jurisdiction and costs

 

This agreement is governed by the laws of the REPUBLIC OF IRELAND, without regard to its conflict or choice of law provisions. Customer acknowledges and agrees that the REPUBLIC OF IRELAND is an appropriate place for venue of any litigation and that REPUBLIC OF IRELAND courts have jurisdiction over this agreement and customer. In the event the customer and Cost Per Copy are unable to resolve any customer dispute, and any collection action, suit or other judicial proceeding is commenced, the prevailing party in any such collection action, suit or judicial proceeding shall be entitled to recover its costs and reasonable legal fees incurred.

 

Terms and Conditions

 

This sale is subject to the terms and conditions stated herein, which are in lieu of and replace any and all terms and conditions set forth in any documents issued by customer, including, without limitation, purchase orders and specifications. In case of conflict between the terms and conditions stated here and those on the face hereof, those on the face hereof shall control. ANY ADDITIONAL, DIFFERENT OR CONFLICTING TERMS AND CONDITIONS ON ANY SUCH DOCUMENT ISSUED BY CUSTOMER AT ANY TIME ARE HEREBY OBJECTED TO BY Cost Per Copy, AND ANY SUCH DOCUMENT SHALL BE WHOLLY INAPPLICABLE TO ANY SALE MADE HEREUNDER AND SHALL NOT BE BINDING IN ANY WAY ON Cost Per Copy